Reseller warranty
As a Unbound XR reseller, you benefit from several advantages, including the opportunity to offer our high-quality products to your customers. We understand that providing the best quality and service is essential. Therefore, we would like to inform you about the procedures to follow in case of defective products.
We advise you to contact with us in all cases when you are confronted with with a possibly defective product. Our technical department is ready to assist you and assess whether there is actually a product defect, or whether the problem can be solved in a simple way, for example through some adjustments in the settings. Our expert staff will endeavor to serve you as quickly as possible and to solve the problem.
In the event of a confirmed product defect, it is your responsibility as the reseller to handle the warranty claim. In this case, we recommend that you contact with the manufacturer of the product in question. They usually have specific procedures and guidelines for handling warranty matters. If you need help in obtaining the correct contact details of the manufacturer, we are happy to assist you. We are happy to assist you with in obtaining the necessary Information.
At Unbound XR, we understand that you may need proof of purchase in order to claim the product warranty. That is why you can request a copy of the invoice for your order from us. You can then submit this invoice to the manufacturer as proof of purchase. We would like to emphasize that the warranty terms and duration may vary depending on the manufacturer and product. It is therefore important to consult the manufacturer's specific warranty conditions. fill us online contact form to request your invoice.
If you have any questions about the warranty handling process, please do not hesitate to contact with us. We are ready to support you and answer any questions.
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