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Customer service

Need more help? Our customer service is ready to help you. Call us on +31 850 656 144, email [email protected] or fill us in Contact Form in. We try to answer your message within a maximum of 1 day. We are available on working days between 9:00 AM and 5:00 PM.

Company details

  • Name: Unbound VR BV (Unbound XR)
  • Address: Kerkenbos 1063F
    6546 BB Nijmegen
    The Netherlands
  • Phone: +31 85 065 6144
  • E-mail: [email protected]
  • VAT number: NL859776761B01
  • Chamber of Commerce number: 74112406

    Bank details

  • Bank: ING
  • In the name of: Unbound VR BV
  • Bank account number: NL25INGB0007638708

Other information

  • VAT number (UK): GB373340213
  • EORI number (UK): GB373340213000
  • DUNS number: 492948015
  • SIC number: 5045


Available on working days between 08.30 - 17.30. Please note we do not have a physical store for Consumers at this address. We sell to Consumers exclusively through our webshop. Business customers can visit our showroom by appointment for product demonstrations (AR, VR and MR glasses).


We recommend that you first make complaints known to us by emailing [email protected]. If this does not lead to a solution, it is possible to register your dispute for mediation via Stichting Valued Shops. From 15 February 2016 it is also possible for Consumers in the EU to register complaints via the ODR platform of the European Commission. This ODR platform can be found at http://ec.europa.eu/odr. If your complaint is not yet being dealt with elsewhere, you are free to file the complaint via the platform of the European Union.

Working at Unbound XR

We are always looking for new talent! Do you have an affinity with with electronics, Virtual Reality and/or sales, or do you have other unique talents? Please contact with us and who knows, we may be able to welcome you soon!

Curious about the team behind Unbound XR? Then view our page Our team.

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