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Terms of Use
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Important to Know: Business vs Personal Meta Quest Headsets
At Unbound XR, we assist businesses and organisations in making the right choices when it comes to XR technology. When considering purchasing a Meta Quest headset, it's crucial to understand that the consumer version, intended for home use, is not suitable for professional use. Below, we explain why the business Meta Quest Work/Education variant is the best choice for business applications
1. Limitations of the Personal Meta Quest
The personal Meta Quest headsets are specifically designed for individual and non-commercial use. According to Meta's terms of use, business use without additional business terms is not permitted
Deploying the consumer version in a business environment can have legal and practical implications
For example, it is not allowed to let customers use the consumer version, nor to resell it
When customers believe they are purchasing a product with business benefits, such as extended privacy protection or multi-user support, this can lead to misunderstandings or conflicts
Unbound XR always advises its customers on the right choice of Quest headsets. As an official Meta Elite Partner, we ensure that you and your customers remain protected from legal complications and that the correct business licence conditions are complied with. This way, we ensure compliance with the rules and guarantee optimal customer satisfaction
2. Benefits of the Business Meta Quest Work/Education Variant
The business variant of the Meta Quest is specifically designed for professional use. According to the service terms this headset offers extensive features and support that are crucial for businesses and institutions:
- Licences for commercial use: Unlike the consumer version, the business Meta Quest is legally and effectively deployable in professional environments
- Business support: Includes professional customer service and support, tailored to the needs of businesses and organisations
- MDM software included: Comes with integrated Mobile Device Management (MDM) software for easy management within your organisation
- 3 year warranty: The business variant comes with a 36-month warranty, providing extra assurance
3. Security and Privacy Safeguards
If your organisation opts for the business Meta Quest variant, you will benefit from advanced data security and privacy protection. Thanks to the data security addendum this headset offers measures that are essential in sectors such as education, healthcare and other businesses dealing with sensitive information.
4. Limitations and Legal Implications of Business Use of the Consumer Version
The consumer version is intended solely for personal use, with strict terms and conditions and risks:
Unless you have explicit permission from Meta, the consumer version may only be used by employees and representatives of your own organisation. External users may not gain access, and rental or resale is prohibited.
In business use, the headset is legally and technically considered a consumer product.
Meta disclaims all liability for claims arising from non-personal use of consumer hardware.
Users must be informed that the consumer version falls under the consumer terms.
Without permission from Meta, it is not allowed to develop or use apps or software that:
- make modifications to Meta VR devices,
- deceive users about official features,
- block access to system notifications, or
- misuse developer accounts.
All warranty claims become void if the consumer product is used commercially.
In violation of the terms, access to the product can be suspended or blocked.
Meta can change features of the consumer version to prevent commercial use, without prior permission from the user.
Meta reserves the right to restrict or terminate non-personal use of its hardware at any time.
Source: https://www.meta.com/legal/quest/commercial-terms/
5. Conclusion
Using the personal Meta Quest in a business environment can not only violate the terms of use, but also does not provide the necessary business functionalities and guarantees. By choosing the Meta Quest Work/Education variant, you invest in a secure, privacy-focused, and professionally supported solution, tailored to the needs of your organisation
Do you have questions or want to know more about the business Meta Quest? Contact us, we're here to help!