Customer Service

• Name: Unbound VR B.V. (Unbound XR)
• Address: Kerkenbos 1063F, 6546 BB Nijmegen, The Netherlands
• Telephone: +31 85 065 6144
• E-mail: service@unboundxr.eu
• VAT number: NL859776761B01
• Chamber of Commerce number: 74112406

• Bank: ING
• In the name of: Unbound VR B.V.
• IBAN: NL25INGB0007638708
• SWIFT/BIC: INGBNL2A

• Bank: RABOBANK
• For the attention of. Stichting Floryn Payments on behalf of ‘Unbound VR B.V.’
• IBAN: NL73RABO0317927299
• SWIFT/BIC: RABONL2U 

• VAT number (UK): GB373340213
• EORI number (UK): GB373340213000
• D-U-N-S number: 492948015
• SIC number: 5045

Available on weekdays between 09.00 - 17.00. Please note we do not have a physical store for consumers at this address. We sell to consumers exclusively via our online shop. Business customers can visit our showroom by appointment for product demonstrations (AR, VR and MR glasses).

We recommend you to report complaints to us first by emailing to service@unboundxr.eu. If this does not lead to a solution, it is possible to register your dispute for mediation via the WebwinkelKeur Foundation. From 15 February 2016, consumers in the EU can also register complaints via the ODR platform of the European Commission. This ODR platform can be found at http://ec.europa.eu/odr. If your complaint is not yet being processed elsewhere, you are free to file your complaint via the European Union platform.

We are always looking for new talent! Do you have an affinity with electronics, virtual reality and/or sales, or do you have other unique talents? Please contact us and we might be able to welcome you soon!

Curious about the team behind Unbound XR Business? Check out our page Our Team.