Business Support & VR Services

The service from Unbound VR goes beyond simply selling VR hardware. With the significant changes in the field of Virtual Reality, we find that there is a high demand for additional services towards our business customers. It's not just important to have the right VR products, but they also need to fit well in the space. Did you know, for example, that the smallest reflection from a television screen can influence tracking?

We are therefore eager to help turn your space into a stunning VR location. In our support, you can choose one or more service packages. For more information on prices or advice on the right service package, you can here contact our customer service.

We think it's important to get to know our customers. We do this by personally getting acquainted. During this initial meeting, we discuss what your wishes and expectations of Virtual Reality are, and it is possible to look around in our VR showroom. After an introductory conversation, we can make an appointment to visit you at your location. At that time, we can carry out a survey to map out which VR hardware you need and how you can best place it.

This has the following benefits:

• You know who you're doing business with;
• Always personal advice tailored to your needs;
• Visit our showroom;
• Conclude with concrete steps for a follow-up.

In addition to selling VR hardware, we also offer an installation service. We make personal arrangements with you to bring the products and connect them the same day. It is even possible to take out a professional Virtual Reality package with us. Under the guidance of a professional team, we build a Virtual Reality Arena and connect the necessary VR hardware.

• No hassle with installation of the VR hardware;
• Always the right products installed in a professional manner;
• An all-in-one solution for the beginner and experienced VR arcade.

Our fault service is a service where we are available 6 days a week (from Monday to Saturday) to handle faults and defects in your VR arcade or centre. This service can be taken out at different levels with us. Would you like to have service only on weekdays or should we also be available for you at the weekend? For more information about the service levels, you can here contact us.

You can choose from the following service levels*

• Bronze: we are available from Monday to Saturday from 08.30 to 17.30 and respond within 24 hours;
• Silver: we are available from Monday to Saturday from 08.30 to 22.00 and respond within 8 hours;
• Gold: we are available from Monday to Saturday from 08.30 to 22.00 and respond within 2 hours.

* The price of the different server levels depends on the number of products covered.