Business Support & VR Services

Unbound VR's service goes beyond just selling VR hardware. Due to the significant changes in the field of Virtual Reality, we notice a high demand for additional services for our business clients. It is not only important to have the right VR products, but they also need to fit well in the space. Did you know, for example, that the smallest reflection from a TV screen can already affect tracking?

We are therefore happy to lend a hand in making your space a fantastic VR location. In our support, you can choose one or more service packages. For more information on prices or advice on the right service package, you can contact contact our customer service.

We believe it is important to get to know our customers. We do this by personally getting acquainted. During this first meeting, we discuss your wishes and expectations of Virtual Reality, and it is possible to look around our VR showroom. After an introductory conversation, we can make an appointment to visit your location. At that time, we can conduct a survey to map out which VR hardware you need and how best to place it.

This has the following advantages:

• You know who you are doing business with;
• Always personalised advice;
• Visit our showroom;
• Conclude with concrete steps for follow-up.

In addition to selling VR hardware, we also offer an installation service. We make personal appointments with you to deliver the products and come to install them the same day. It is even possible to purchase a professional Virtual Reality package from us. Under the guidance of a professional team, we build a Virtual Reality Arena and connect the necessary VR hardware.

• No hassle with installing VR hardware;
• Always the right products installed in a professional manner;
• A turnkey solution for the starting and experienced VR arcade.

Our fault service is a service where we are ready for you 6 days a week (Monday to Saturday) to handle malfunctions and defects in your VR arcade or setup. This service can be concluded with us at different levels. Do you only want service during the week, or should we also be ready for you on weekends? For more information on the service levels, you can contact contact us.

You can choose from the following service levels*:

• Bronze: we are available from Monday to Saturday from 08:30 to 17:30 and respond within 24 hours;
• Silver: we are available from Monday to Saturday from 08:30 to 22:00 and respond within 8 hours;
• Gold: we are available from Monday to Saturday from 08:30 to 22:00 and respond within 2 hours.

* The price of the different service levels depends on the number of products covered.