Vacancy: Fluent German-speaking ICT helpdesk employee wanted

Unbound VR is a on-line distributor of Virtual Reality hardware in Europe, and we are looking for a helpdesk employee with good knowledge of the German language and an affinity for ICT. We are based in Nijmegen. This is a position for 24-40 hours per week.

As a helpdesk employee, you and your colleagues will be responsible for handling questions from (mainly German) customers. You find it a challenge to make customers as satisfied as possible and do not like to send them from pillar to post.

You are jointly responsible for answering questions via e-mail and telephone, mainly in German. Additionally, you are actively involved in improving our German webshop and services towards the German market.

• Customer support via telephone and e-mail (German, English, Dutch);
• Providing product advice;
• Providing information to new customers;
• Processing product information in German on our webshop;
• Processing returns.

• You are available 24–40 hours per week;
• You have perfect knowledge of the German language in both spoken and written form;
• Technical aptitude and affinity with ICT / VR;
• You have good knowledge of the Dutch and English languages;
• You have a commercial mindset;
• You are independent and proactive;
• You strive for the highest possible quality of service;
• You are flexible and precise;
• You have at least MBO 4 denk- and working level.

Essential for this position is a perfect command of the German language in both spoken and written form. We work a lot with the German government and are therefore looking for someone who speaks and writes German fluently and at a high level. Additionally, you will be dealing with ICT-related issues, and we expect you to have a strong affinity with this field and preferably experience, for example, in the role of a technical helpdesk employee.

Unbound VR is an online reseller and distributor of virtual reality hardware and other consumer electronics. Have you ever searched for VR-brillen or accessories? Then there is a good chance you have already visited our webshop or maybe even bought something from us. Besides selling these products, we offer consultancy and advice to companies that want to start (or grow) with VR. Unbound VR has already helped dozens of VR Arcades with setting up and building their spaces.

At our office in Nijmegen, you will find yourself in a beautiful open space. There is a pleasant and informal atmosphere, while hard work is still being done. Do you have a question about something? Then there is always a colleague ready to discuss it with you.

Unbound VR offers a challenging, varied full-time position for an indefinite period (permanent work) in a rapidly developing and future-oriented market. Additionally, there are good primary and secondary employment conditions. Moreover, you will be part of a rapidly growing company and can make your mark on the company's results, and we can agree on a performance-based reward in consultation.

• Part-time hours: 24-40 per week
• Expected start date: as soon as possible
• Type of employment: Full-time, Part-time, Fixed-term, Permanent
• Salary: €2,000.00 to €2,600.00 per month

Does the above sound like music to your ears? Then do not hesitate and apply directly by sending your motivation letter and CV to the attention of Remco de Jong via e-mail to: vacature@unboundvr.nl. Questions about this position? Or would you like to contact us first? Then you can always give us a call!

Location: Wijchenseweg 132, 6538 SX Nijmegen (fourth floor)
Contact person: Remco de Jong
E-mail: vacature@unboundvr.nl
Telephone: +31 (0)85 1302 742